s

Returns

Our Web Store Returns Policy

All of the products on this site are top quality authentic brands and we are confident that you will be happy with your purchase. We also hand check all orders before they are dispatched to ensure they are to the highest standard.

However, if you are unhappy with your goods we will happily issue a replacement or refund assuming they are returned within 14 days of receipt of your order, unworn, complete with all original tags, and in original and resalable condition.

Please note - This information is for purchases made from the Junx Clothing website, not any of our physical retail stores. Please see instore or on your receipt for the correct returns information

Should you be returning a faulty item for a refund we will refund both the original shipping costs and the return delivery costs. If you are returning an unsuitable item for a refund we will refund the cost of the item only and not the original delivery cost.

You can now use our new online Returns Centre to arrange you return, exchange or refund. You will be notified via email of updates of your return along the way.

Or, if you prefer to create your return the old fashioned way, Please download, print off, and complete a returns note if you do not already have one.

Please return your goods to: 

Returns Department | Junx Clothing | 1-2 Victoria Arcade | 172 King Street | Great Yarmouth | Norfolk | NR30 2PA | UK 

International Returns

  • International customers should return items to us using their local postal service or a courier.
  • You can now use our new online Returns Centre to arrange you return, exchange or refund. You will be notified via email of updates of your return along the way.
  • Please download, print off, and complete a returns note if you do not already have one.
  • Ensure your return is well packaged, and meets all the conditions outlined below.
  • Please mark 'Returned Items' on both your parcel and on all paperwork enclosed to prevent it incurring import charges and taxes.

Please return your goods to: 

Returns Department | Junx Clothing | 1-2 Victoria Arcade | 172 King Street | Great Yarmouth | Norfolk | NR30 2PA | UK

Returns Terms and Guidelines 

  • All returned items must be unworn, unwashed, complete with original tags and/or packaging if applicable.
  • We are not responsible for the return shipping costs of the items.
  • All Items must be in original, resalable condition.
  • Please make sure all returned items are well packaged, so as not to be damaged in the post.
  • If returning footwear, please ensure the box is protected with an outer packaging layer. The box is part of the product, therefore any damage may result in the return being refused.
  • Please make sure all return packages are sent with a trackable, insured service.
  • We cannot take responsibility for items damaged or lost in the return transit.
  • If returned an item from outside the UK, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. Junx Clothing are NOT responsible for any return custom charges made.
  • Please email our Customer Services Representatives , at returns@junxclothing.co.uk, prior to sending your return back to us to allow a return to be set up.
  • Should you be returning a faulty item for a refund we will refund both the original shipping costs and the return delivery costs.
  • Please note: If you are returning an unsuitable item for a refund we will refund the cost of the item only and not the original delivery cost.

Please return your goods to: 

Returns Department | Junx Clothing | 1-2 Victoria Arcade | 172 King Street | Great Yarmouth | Norfolk | NR30 2PA | UK